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We are aware of a security incident with one of our vendors, PageUp, a company that provides us software services used as part of our recruitment processes. We are among a number of organisations who use PageUp. PageUp has provided more information here about the incident.
We have held discussions with PageUp to understand any possible impact to the security of the services they provide. They have advised us that their investigation is continuing but that the incident was resolved on 23 May 2018. They are not yet in a position to advise us if any of our data was affected. If we do find this has occurred, we will contact impacted individuals.
In most cases, the personal information that could be potentially impacted is the applicant’s name, address, phone number, application history and email address. For those whose applications were successful, the data in PageUp’s system may also include employment offer details.
We are treating this matter seriously and are taking all necessary action to protect the security of the services provided by the vendor.
We recommend that anyone who has used our online recruitment system to check that there has been no unusual activity concerning their personal information that would have been supplied during the recruitment process. The Office of the Australian Information Commissioner (OAIC) provides guidance.
We will provide updates as new information becomes available. In the meantime if you have any questions, contact email@example.com.
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